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err=485 ata-disk is in use and contains a ddf_raid_member filesystem

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  • err=485 ata-disk is in use and contains a ddf_raid_member filesystem

    I installed S.O. on an old ML115 (Opteron 1354 quand core) with 4 x 1tb SATA disk.
    I can see my 4 Disks from web management interface.
    I formatted each one with distructive option (zeroed).
    Now i'm trying to create my first pool RAID5
    Unfortunatly i get error 485 (Failed to create zpool with ID bla bla [ata-b123456blabla is in use and contains a ddf_raid_member filesystem.)
    So i formatted again my 4 Disks (distructive zeroed).
    This time i tryed to create a new pool RAID10, but i got the same error (485).
    Each time i i change raid type (RAID5 - RAID 6 - RAID10 - RAID 1) i get the same error and the Disk in use is a different one (casually: now the 1st one, then the 2nd one or the third)

    What can i do?
    TASK History

  • #2

    It could be we're not able to clear the existing RAID from these devices. Can you upload logs from these systems?

    Log Gathering

    Please use 'Send Support Logs' button on the 'Storage Management' tab via the WebUI on the appliance. If you wish to upload the logs using the command line, please follow the below steps.

    1) Log in to the QuantaStor appliance via ssh or physically at the system console as qadmin or a user with similar sudo access, you can also use the root user.

    Note: If you did not change the password for the qadmin user, the default password is qadmin.

    2) Please gather logs from each affected system by running the following commands, the second line is a one line command.

    sudo -i
    curl | bash

    This will grab and run the latest log gathering script, and when it is complete, it will upload via the internet automatically.

    If you see any issues with the log upload, please let us know.

    If your system does not have internet access, please proceed to step 3

    3) Copy the log file that starts with your domain name and server name generated under '/var/tmp/' using your preferred ssh/scp/sftp client.

    You can quickly list the latest files with 'ls -ltr /var/tmp/'. This will list the latest log file at the bottom.

    Once you have the files on your workstation with internet access you can upload it using your preferred ftp client to our ftp server.

    IP -
    Port - 821 (if required)
    Username - report
    Password - REP0RT (that 0 is a zero)

    You may also use our online upload tool at